Shipping/Return Policy

We are committed to providing a seamless and efficient shipping experience for all of our customers.

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Processing Time:

• Orders are typically processed within 1-2 business days.

• You will receive a confirmation email with tracking information once your order has been shipped.

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Shipping Rates:

• Standard Shipping (5-7 business days) – Calculated at checkout based on your location.

• Expedited Shipping (2-3 business days) – Available at an additional cost, calculated at checkout.

• Free Shipping – Available for orders over $100 (standard shipping only, U.S. domestic orders).

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International Shipping:

• We offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination and will be calculated at checkout.

• Please note that international shipments may be subject to customs fees and import duties, which are the responsibility of the recipient.

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Return Policy

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We offer a 15-day return policy to ensure your satisfaction with your purchase. Please review the following conditions and instructions for returning an item:

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Eligibility for Returns:

• Items must be returned within 15 days of the purchase date.

• The product must be unused and in its original packaging (new condition).

• A receipt or proof of purchase is required to process the return.

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Return Process:

• To initiate a return, please email us at pickleballdriller@gmail.com with your order number and reason for return.

• Customers are responsible for return shipping costs.

• A restocking fee of 20% will be applied to all returns.

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Refunds:

• Once we receive and inspect the returned item, we will process your refund, minus the 20% restocking fee.

• Refunds will be issued to the original payment method.

• Please allow 5-7 business days for the refund to be processed after we receive your return.